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Custom-made props take time to make
- Military / PO Box Address can not be sent.
- Shipping may cause slight deformation, which can be easily fixed and is not a quality issue.
Incorrect address or blank email may cause delivery failure. No compensation for such cases.
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dayshoursminssecsSpidey Suit Delivery Time: 60-90 days
Mask Order Processing: 15 days on average before shipping.
Suit Order Processing: 45-60 days
Estimated Delivery (shipping period):
Masks: 15-20 days
Suit: 15 days
Delivery times may vary by country/region and can be affected by holidays or unforeseen circumstances.
Returns & Exchanges: Not accepted.
Quality Issues/Damage/Loss: Please contact us within 48 hours of delivery. Claims submitted after this time cannot be compensated.
The image below illustrates how to measure head circumference. Please contact us if your head circumference exceeds 65cm.
